Terms of service
Terms of service
**Terms and Conditions for Pretty Intricate Ibiza Travel and Itinerary Planning Website**
Welcome to Pretty Intricate Ibiza, your ultimate destination for curated travel experiences in Ibiza. Before you proceed with booking any packages or services through our platform, please carefully read and understand the following terms and conditions:
1. **Booking and Payment:**
a. By booking any packages or services through Pretty Intricate Ibiza, you agree to abide by these terms and conditions.
b. We have established exclusive and cost-effective deals with numerous partner locations in Ibiza. Upon booking a package, the payment is promptly allocated to our partner locations and is non-refundable.
c. We do not retain the payment made for bookings. Therefore, we do not offer refunds under any circumstances.
d. Please ensure that you are committed to your booking before finalizing the payment. Once booked, no refunds will be provided.
e. In most cases, we allow for date changes for booked packages. However, please note that this is subject to availability and additional charges may apply.
2. **Changes to Activities or Venues:**
a. Pretty Intricate Ibiza reserves the right to make changes to activities or venues included in booked packages.
b. In the event of any changes, we actively engage in providing a service to our customers. For instance, if a venue becomes unavailable, we undertake the necessary arrangements to secure an alternative venue.
c. Customers should understand that in such circumstances, our actions constitute a service provided, not a failure in delivering the promised experience. For example, if a booked boat experiences a malfunction, we promptly arrange an alternative boat with minimal disruption.
d. It's important to note that these instances do not indicate a misrepresentation of our services. On the contrary, our ability to swiftly adapt and provide alternatives offers a distinct advantage to our customers. Those who have booked directly with the affected venue or activity may face difficulties, whereas we ensure a seamless transition to alternative arrangements.
3. **Customer Responsibilities:**
a. Customers are responsible for providing accurate information at the time of booking, including contact details and any special requirements.
b. It is the customer's responsibility to ensure that they meet any visa, health, or other travel requirements for their trip to Ibiza.
c. Customers are encouraged to review the details of their booking carefully before making payment. Any errors or discrepancies should be brought to our attention immediately.
4. **Liability:**
a. Pretty Intricate Ibiza acts solely as a booking platform and does not own or operate any of the venues or activities listed on our website.
b. We do not accept liability for any loss, damage, injury, or inconvenience caused by the actions of our partner locations or third-party service providers.
c. Customers participate in activities and visit venues at their own risk and are responsible for their own safety and well-being during their time in Ibiza.
5. **Intellectual Property:**
a. All content, including but not limited to images, text, and logos, on the Pretty Intricate Ibiza website is the property of Pretty Intricate Ibiza and its partners.
b. Customers agree not to use, reproduce, or distribute any content from our website without prior written permission.
By booking through Pretty Intricate Ibiza, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before proceeding with your booking. We look forward to helping you plan an unforgettable experience in Ibiza!